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How do I Set Up an Okta <> Pando Integration?
How do I Set Up an Okta <> Pando Integration?
Adam Plachta avatar
Written by Adam Plachta
Updated over a week ago

SSO login via Okta to Pando

To set up Okta SSO with Pando, follow the instructions given below.

Requirements

To proceed with configuring Pando login with SSO through Okta, you need to have the following requirements:

  • You must have access to an Okta tenant.

  • You must be an Okta administrator to that tenant.

  • Your company must already be a Pando customer who has undergone initial onboarding by our Customer Success team.

  • For every employee that will have access to Pando through Okta, their Pando account email must exactly match their Okta account email.

Supported Features

  • Service Provider (SP)-Initiated Authentication (SSO) Flow — This authentication flow occurs when the user attempts to log in from the Pando application site at app.pando.com.

Configuration Steps

You will need to manually add a Pando app integration to your Okta organization. Then, provide Pando with the credentials from the Okta app integration. Follow these steps to set up Okta SSO for Pando authentication.

  1. In the Okta dashboard, open the “Applications” menu on the left bar and select “Applications” in the sub-menu.

  2. On the “Applications” page, click the “Create App Integration” button.

  3. Inputs to create the app integration:

    • Sign-in method: OIDC - OpenID Connect

    • Application type: Web Application

    • App integration name: Pando

    • Logo: Pando logo image file

  4. When you are done creating the new app integration, go to the “Sign-On” tab and copy the values of:

    • Okta domain

    • Client ID

    • Client Secret

  5. Please send those three values to us at support@pando.com. We recommend using a tool like https://onetimesecret.com to add security when sharing this data.

  6. On the Okta Dashboard, assign the users or groups that should be able to log into Pando.

  7. We will reply confirming that your employees are ready to log into Pando using Okta SSO.

SP-initiated SSO

After our Customer Success team confirms that your company and Okta integration are set up on Pando, you can use Okta to log into Pando.

  1. Go to our app at https://app.pando.com

  2. Enter your email address and click the “Next” button.

  3. If you are prompted for your Okta username and password, enter them.

  4. If the credentials above are valid, you will be redirected to Pando and logged into our application.

IdP-initiated SSO is not yet available for Pando. Let us if this is of high priority for your team.

Notes

Once enabled, users can only log into the Pando account through Okta or, if your company has enabled it, Google Sign-in. Old passwords will no longer work for existing users.

If you encounter any issues or have any questions, please do not hesitate to contact support@pando.com.

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